Privacy & Cookies
Palms Garden Inn values your privacy. This Privacy & Cookies Policy explains how we collect, use, share, and protect information when you visit our website, contact us, or book a stay. It also explains how cookies help us keep the site useful, secure, and easy to use for guests, families, road-trippers, business travelers, and pet owners.
Information We Collect
We may collect two types of information:
Non-personal information. This includes browser type, device type, operating system, pages viewed, time spent on the site, and general usage patterns that help us improve site performance and guest experience.
Personal information. This may include your name, email address, phone number, stay details, and other information you choose to provide when you request information, submit a form, or make a reservation.
- Contact details provided through forms or booking requests.
- Guest and reservation details needed to manage your stay.
- Device and analytics data collected automatically by our website tools.
We may receive information directly from you, from your use of our website, and from trusted third-party service providers that help us operate our site and business.
How We Use Information
We use the information we collect to:
- Manage reservations and respond to guest inquiries.
- Send booking updates, stay-related notices, and customer support messages.
- Improve website usability, security, and performance.
- Share limited promotional information about availability, offers, or property updates when permitted.
- Meet legal, accounting, and operational obligations.
Messaging
If you provide a mobile number during booking or guest communication, you may receive text messages related to your reservation, check-in, room readiness, or service requests.
- Reply STOP to opt out of text messages.
- Reply HELP or contact the front desk for assistance.
- Mobile information and SMS consent are not sold or shared for marketing purposes.
How We Share Information
We do not sell your personal information. We may share limited information with service providers that help us process bookings, maintain our website, communicate with guests, or comply with the law. We may also share information if required by legal process, to protect safety, or in connection with a business transfer.
Mobile information and SMS opt-in data are never shared with third parties or affiliates for marketing or promotional use.
Your Rights
You may request access to the personal information we hold about you, ask for corrections, request deletion where appropriate, or object to certain processing activities. These rights may be limited by legal or operational requirements.
Retention
We keep personal information only as long as needed for reservations, guest service, legal compliance, and business recordkeeping. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No website or data transmission method is completely secure, so we cannot guarantee absolute security.
Cookies
Cookies are small files stored on your device that help websites remember preferences, measure traffic, and improve performance. We may use session cookies, persistent cookies, and third-party analytics cookies to support site functionality and understand how visitors use our pages.
You can disable cookies in your browser settings, but some site features may not work as intended.
Updates
We may update this policy from time to time. Changes take effect when posted on this page. Last updated: July 2026.
Palms Garden Inn values your privacy. This Privacy & Cookies Policy explains how we collect, use, share, and protect information when you visit our website, contact us, or book a stay. It also explains how cookies help us keep the site useful, secure, and easy to use for guests, families, road-trippers, business travelers, and pet owners.
Information We Collect
We may collect two types of information: non-personal information such as browser type, device type, operating system, pages viewed, time spent on the site, and general usage patterns; and personal information such as your name, email address, phone number, stay details, and other information you choose to provide when you request information, submit a form, or make a reservation.
- Contact details provided through forms or booking requests.
- Guest and reservation details needed to manage your stay.
- Device and analytics data collected automatically by our website tools.
We may receive information directly from you, from your use of our website, and from trusted third-party service providers that help us operate our site and business.
How We Use Information
We use the information we collect to manage reservations and respond to guest inquiries, send booking updates and stay-related notices, improve website usability and performance, share limited promotional information when permitted, and meet legal, accounting, and operational obligations.
Messaging
If you provide a mobile number during booking or guest communication, you may receive text messages related to your reservation, check-in, room readiness, or service requests.
- Reply STOP to opt out of text messages.
- Reply HELP or contact the front desk for assistance.
- Mobile information and SMS consent are not sold or shared for marketing purposes.
How We Share Information
We do not sell your personal information. We may share limited information with service providers that help us process bookings, maintain our website, communicate with guests, or comply with the law. We may also share information if required by legal process, to protect safety, or in connection with a business transfer.
Mobile information and SMS opt-in data are never shared with third parties or affiliates for marketing or promotional use.
Your Rights
You may request access to the personal information we hold about you, ask for corrections, request deletion where appropriate, or object to certain processing activities. These rights may be limited by legal or operational requirements.
Retention
We keep personal information only as long as needed for reservations, guest service, legal compliance, and business recordkeeping. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No website or data transmission method is completely secure, so we cannot guarantee absolute security.
Cookies
Cookies are small files stored on your device that help websites remember preferences, measure traffic, and improve performance. We may use session cookies, persistent cookies, and third-party analytics cookies to support site functionality and understand how visitors use our pages.
You can disable cookies in your browser settings, but some site features may not work as intended.
Updates
We may update this policy from time to time. Changes take effect when posted on this page. Last updated: July 2026.
Palms Garden Inn values your privacy. This Privacy & Cookies Policy explains how we collect, use, share, and protect information when you visit our website, contact us, or book a stay. It also explains how cookies help us keep the site useful, secure, and easy to use for guests, families, road-trippers, business travelers, and pet owners.
Information We Collect
We may collect two types of information: non-personal information such as browser type, device type, operating system, pages viewed, time spent on the site, and general usage patterns; and personal information such as your name, email address, phone number, stay details, and other information you choose to provide when you request information, submit a form, or make a reservation.
- Contact details provided through forms or booking requests.
- Guest and reservation details needed to manage your stay.
- Device and analytics data collected automatically by our website tools.
We may receive information directly from you, from your use of our website, and from trusted third-party service providers that help us operate our site and business.
How We Use Information
We use the information we collect to manage reservations and respond to guest inquiries, send booking updates and stay-related notices, improve website usability and performance, share limited promotional information when permitted, and meet legal, accounting, and operational obligations.
Messaging
If you provide a mobile number during booking or guest communication, you may receive text messages related to your reservation, check-in, room readiness, or service requests.
- Reply STOP to opt out of text messages.
- Reply HELP or contact the front desk for assistance.
- Mobile information and SMS consent are not sold or shared for marketing purposes.
How We Share Information
We do not sell your personal information. We may share limited information with service providers that help us process bookings, maintain our website, communicate with guests, or comply with the law. We may also share information if required by legal process, to protect safety, or in connection with a business transfer.
Your Rights
You may request access to the personal information we hold about you, ask for corrections, request deletion where appropriate, or object to certain processing activities. These rights may be limited by legal or operational requirements.
Retention
We keep personal information only as long as needed for reservations, guest service, legal compliance, and business recordkeeping. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No website or data transmission method is completely secure, so we cannot guarantee absolute security.
Cookies
Cookies are small files stored on your device that help websites remember preferences, measure traffic, and improve performance. We may use session cookies, persistent cookies, and third-party analytics cookies to support site functionality and understand how visitors use our pages. You can disable cookies in your browser settings, but some site features may not work as intended.
Updates
We may update this policy from time to time. Changes take effect when posted on this page. Last updated: July 2026.